Script for Medicare Customers
Hi, Can I please speak with Mr/Mrs_______?
My name is ______ I'm calling you from Senior help and you in regards to your medicare options how are you doing today?
We work with top insurance companies like Humana, Mutual of Omaha and Others.
Sir/Mam this call will be recorded for quality assurance purposes.
Question 1 :
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Sir/Mam, Do you currently have medicare Supplement or Medicare Advantage Policy?
If Supplement go to Supplement Details, If Advantage go to Supplement Details.
Call Back Consent
Sir/Mam, to review your medicare options our licensed specialist will give you a call back within next few day.
Can you please tell me what is the good call back time?
Please remember to expect a callback from our Licensed specialist.
Have a good day.
Supplement Details
Supplement Policy:
- Which insurance company are you with right now?
Sir/Mam, to review your medicare options our licensed specialist will give you a call back within next few day.
Can you please tell me what is the good call back time?
Please remember to expect a callback from our Licensed specialist.
Have a good day.
Advantage Details
Medicare Advantage Policy:
-
Which Insurance company are you with right now?
- Sir/Mam, Have you recently lost your employer or union provided health insurance?
If Yes then Call Back Consent.
If No go to next question:
- Do you currently receive low income subsidy or Medicaid to help cover the cost of your doctor expenses?
If Yes then Call Back Consent.
If No then,
Thank you so much for your time and patience you have a good day sir/mam.